Project and Quality Metrics by Vishal Prasad and Shubhada Jahagirda

Documentation is the face of any product. To achieve great quality, it is important to know about the project and quality metrics. The presentation would focus on the following: - What is a KPI and how it evolved. - Why are KPIs required? - How are KPIs defined? - How are KPIs measured? - How are KPIs reported and analysed? - Who are the target audience for the KPIs? - Takeaways for a Documentation Project Manager Vs a Technical Writer