Stories of Market Research: The Insightrix Podcast Ep. 3 - Market Research & the Customer Experience

In our third episode, we are joined by Insightrix Senior Research Executive, Jhumur Choudhury, as co-host for the episode. She lends her experience and expertise for a chat about customer experience programs with voice of market consultant, John Morton, an expert in the field of customer experience management. Emerging technologies, best practices and why customer experience programs are so crucial to businesses of all kinds are just some of the topics discussed. If you’d like more information about customer experience programs, download this whitepaper: http://offers.insightrix.com/customer-experience-programs-market-research It’ll help fill in any blanks that may have been missed in the episode. All episodes of Stories of Market Research: The Insightrix Podcast are available on your favourite podcast listening app: iTunes: https://itunes.apple.com/us/podcast/stories-of-market-research-the-insightrix-podcast/id1348054923?mt=2 Google Music: https://play.google.com/music/listen#/ps/Io6vpzlnfl4vritfgrjts6j6vnu Stitcher: https://www.stitcher.com/podcast/stories-of-market-research-the-insightrix-podcast Be sure to subscribe so you never miss an episode. For more information, visit: https://insightrix.com/podcast/ Insightrix Research produces new content regularly. You can access our blog at: https://insightrix.com/market-research-industry-blog/ Follow Insightrix Research on social media: Twitter: https://twitter.com/insightrix Facebook: https://www.facebook.com/insightrix/ Instagram: https://www.instagram.com/insightrix_research/?hl=en