NEST KEPT TURNING ON MY HEAT!!!

So I decided to go out and buy a nest thermostat. And it would cool down my house to the correct temperature. Then all the sudden the heat would turn on no reason. Then I also received terrible customer! service when I called nest. https://www.amazon.com/T4000es-Learning-Thermostat-White-Pack/dp/B07LH2CSKX/ref=sr_1_22?crid=146QLFQGX7WTF&keywords=nest+thermostat&qid=1549987133&s=gateway&sprefix=nest%2Caps%2C184&sr=8-22 Don’t forget to follow me on Twitter @zackknowsit​​