ITIL / ITSM Best Practices Tech Select Webinar

Can you show the positive impact of ITIL/ITSM technology related investments such as Service Desk, CMDB, Service Dependency Mapping and Service Catalog? NAI ITIL/ITSM Technologies Webinar: Best Practices in technology selection and deployment to enable a visible impact on your ITIL/ITSM initiative results. Organizations worldwide invest a significant amount of time and money investing in technologies that can improve their ability to help deliver quality IT Services to the end users and customers. However, industry research shows a number of common pitfalls that affect a large percentage of organizations of all sizes. Check out the webcast line-up and sign-up for future webcasts or view the full webcast for this event at http://www.on-demand-itsm.com/techbestpracticeswebcast.html On-Demand ITSM Solutions from NAI Nouri Associates, Inc. One Embarcadero Center Suite 500 San Francisco, CA 94111 Telephone: 1 (415) 267-7611 Facsimile: 1 (415) 267-6127 eMail: info @ nouriassociates.com