Karen Putz, Deaf Mom denied service in the drive thru and watch what they threatened to do...

In 2007, Karen Putz pulled into a drive thru to get a milkshake with her son. She thought it was going to be a simple visit to the restaurant - she was denied service and went home and blogged about it. She advocated about the issue for over a year and then never spoke about it for some reason. After we heard about this incident, we got to know Karen and found her to be a very reasonable person who simply wanted basic service. We surveyed the deaf and hard of hearing community back in 2004 and found that this is a major issue for them and as a result Inclusion Solutions has worked hard to try and convince the restaurant industry to provide some basic accommodations. Our OrderAssist product cost less than $1000 installed and so we hope companies will begin to welcome this important market