I Tested Apple's Butterfly Keyboard Replacement Program (they lied to me)

In this video we’ll be putting Apple’s Butterfly Keyboard Replacement to the test to determine if it actually solves the problem! After a few days of letting crumbs and dust build up, and intentionally not cleaning the keys like I normally do I had numerous keys that were completely stuck, especially the spacebar, which became unusable. The Apple Genius lied to me. He gave me false, misleading information about this program and what it does to solve the problem, which is nothing. The Butterfly Keyboard is fatally flawed, the small travel and spacing between the keys causes them to be easily blocked by dust and debris, leading to complete failure of the keyboard. This problem applies to: * MacBook (Retina, 12-­inch, Early 2015) * MacBook (Retina, 12­-inch, Early 2016) * MacBook (Retina, 12-­inch, 2017) * MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports) * MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports) * MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports) * MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports) * MacBook Pro (15-­inch, 2016) * MacBook Pro (15-­inch, 2017) I really find it sad that this issue exists, as I personally love the tactile, snappy feel of the butterfly keyboard, but to have components on high-cost professional and luxury machines fail so regularly, and to have Apple essentially give customers the finger by not altering the keyboard design is very distressing Details on Apple’s Replacement program: https://www.apple.com/support/keyboard-service-program-for-macbook-and-macbook-pro/ Follow me on Twitter: https://twitter.com/LukeMiani Join my Subreddit! www.reddit.com/r/lukemianiyoutube Album with the backgrounds I use (updated regularly): https://imgur.com/a/W8wvO7I