How to use Unified Service Desk | Dynamics 365 for Customer Service

In this session, you’ll see how Unified Service Desk (USD) for Dynamics 365 is the ultimate customer engagement platform that empowers agents to deliver personalized and efficient services to meet the rising customer needs. With USD, agents have a single dynamic interface that contextually assists with tools, guidance and data from any resource. Visit https://aka.ms/dynamics365/customerservice to learn more and try the Customer Service application today! Pre-released product disclaimer: Some information relates to pre-released product which may be substantially modified before it’s commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.