How To Reset ZTE Max Duo Z962 - Hard Reset and Soft Reset
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This is a video on how to perform both methods of factory reset on a ZTE Max Duo LTE. Soft reset and hard reset
All models -
GSM - Z962BL
CDMA - Z963VL
US Cellular - Z963U
Imperial Max
Disclaimer - A factory data reset both hard or soft will erase all of your personal information on your device and return it to its out of the box state. You are doing this factory data wipe/reset on your device at your own risk. We are not responsible for any problems or technical difficulties caused from trying these techniques.