У вашего броузера проблема в совместимости с HTML5
How to recover a deleted or missing myplayer on nba2k18!
Link to steps: https://support.2k.com/hc/en-us/articles/115012518547
If your 2K account has expired: https://www.nba2k.com/
To create or update a ticket: https://support.2k.com/