У вашего броузера проблема в совместимости с HTML5
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Article - http://www.gamersheroes.com/game-guides/how-to-change-outfits-in-the-crew-2/
In The Crew 2, you can customize your character and make them look who you want. While it isn't a hidden feature, it also isn't explained to you properly. Check out this guide to find out how to change outfits in The Crew 2.