HappyOrNot - Case Westgate Las Vegas Resort & Casino

“At the end of the day, we sell an experience here. There is nothing that matters more, than how the guest is feeling during the experience. As we have a very international client base, with the HappyOrNot terminals universal symbol of Smileys we get a pulse of how people are feeling.” Sarah Hitt, Director of Operational Excellence at Westgate Las Vegas Resort & Casino, tells how HappyOrNot has been able to help their businesses several areas of operations by providing data understanding on which actions to take to serve guest better – and to offer them a better experience. Read more how HappyOrNot helps businesses at the service industry from our website http://bit.ly/2GE37dV