У вашего броузера проблема в совместимости с HTML5
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How to scan from a Canon PIXMA TR4550 to Windows 10.
1. Switch the printer on
2. Open the auto sheet feeder
3. slide the document in face up
4. Open "Windows Fax and Scan"
5. Click "New Scan"
6. Choose the settings for your scan
7. "When ready, click "scan"
8. Each page will be in its own file
9. The scans will be in "Scanned Documents"