У вашего броузера проблема в совместимости с HTML5
Jive's Call Analytics all you to monitor your inbound and outbound call patterns. See where most of your calls are coming from along with the times and dates where inbound calls are heaviest. Monitor which staff members are making and receiving the most calls. These tools give you valuable insight you can use to improve your business
http://www.getjive.com/smb/support/videos/call-analytics/